SupportSystem
latest

Getting Started

  • Tutorials
  • Create Trial
  • FAQ’s
  • Post-Trial Creation
  • Release Overview

Subscription Management

  • Activating Your Subscription
  • Canceling Your Subscription

Guides

  • Email Guide
  • Branding Guide
  • System Languages Guide
  • Alerts Guide
  • Data Extraction Guide
  • Translation Guide
  • OAuth2 Guide

Panels

  • Account Panel
  • Admin Panel
  • Agent Panel
  • User Portal

Features

  • Overview
  • Let’s Encrypt Support
  • Multifactor Authentication
  • Visibility Permissions
  • Previously Released
    • ACL (Access Control List)
    • Agent CSV Export
    • Archiving Departments and Help Topics
    • Collaborators
    • Create Ticket or Task from Thread Entry
    • Custom Columns & Custom Queues (Admin)
    • Custom Columns & Custom Queues (Agent)
    • Department CSV Export
    • Expanded Print View
    • Inline Edit
    • Nested Knowledgebase Categories
    • Release Assignment
    • Require Help Topic
    • Task Revamp
    • Ticket Merge/Link
    • Ticket Referral

Plugins

  • Help Desk Audit
  • Two Factor Authentication
  • Password Management Policies
SupportSystem
  • Docs »
  • Previously Released

Previously Released¶

  • ACL (Access Control List)
  • Agent CSV Export
  • Archiving Departments and Help Topics
  • Collaborators
  • Create Ticket or Task from Thread Entry
  • Custom Columns & Custom Queues (Admin)
  • Custom Columns & Custom Queues (Agent)
  • Department CSV Export
  • Expanded Print View
  • Inline Edit
  • Nested Knowledgebase Categories
  • Release Assignment
  • Require Help Topic
  • Task Revamp
  • Ticket Merge/Link
  • Ticket Referral
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