SupportSystem
latest

Getting Started

  • Create Trial
  • Post-Trial Creation
  • Release Overview - January 2021

Guides

  • Email Guide
  • System Languages Guide

Panels

  • Account Panel
  • Admin Panel
  • Agent Panel
  • User Portal

Features

  • Let’s Encrypt Support
  • Schedules
  • Ticket Merge/Link
  • Multifactor Authentication
  • Visibility Permissions
  • Previously Released

Plugins

  • Help Desk Audit
  • Google Two Factor Authentication
  • Password Management Policies
SupportSystem
  • Docs »
  • SupportSystem Documentation

SupportSystem Documentation¶

SupportSystem is a fast, simple, and robust help desk software that improves customer support efficiency.

Getting Started

  • Create Trial
  • Post-Trial Creation
  • Release Overview - January 2021

Guides

  • Email Guide
  • System Languages Guide
    • Agent Language Preference
    • User Language Preference
    • Translating Administratively Editable Text
    • Translating Knowledgebase Articles
    • Translating Custom Field Data

Panels

  • Account Panel
    • Account Tab
    • Agents Tab
  • Admin Panel
    • Dashboard Tab
    • Settings Tab
    • Manage Tab
    • Emails Tab
    • Agents Tab
  • Agent Panel
    • Dashboard Tab
    • Users Tab
    • Tasks Tab
    • Tickets Tab
    • Knowledgebase Tab
  • User Portal
    • Open A Ticket
    • Check Ticket Status
    • Knowledgebase

Features

  • Let’s Encrypt Support
  • Schedules
  • Ticket Merge/Link
  • Multifactor Authentication
  • Visibility Permissions
  • Previously Released

Plugins

  • Help Desk Audit
  • Google Two Factor Authentication
  • Password Management Policies
Next

© Copyright 2021, Enhancesoft. Revision 684696d5.

Enhancesoft Parent Company of SupportSystem

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