API Keys

Admin Panel > Manage > API Keys

Adding/Enabling/Disabling/Deleting an API Key

The SupportSystem API built into SupportSystem allows you to write your own html forms and push the data into SupportSystem to open tickets.

Add New API Key Button

In this section, API keys can be added with the ‘Add New API Key’ button, and they can be enabled/disabled/deleted by clicking on the checkbox next to the key, then clicking on the top right drop-down menu.

The following image is the information page where an API Key can be entered and Added. At this page, the API Key can be set to Active or Disabled, the IP address of the server that hosts the software. Then, Ticket Creation and Cron services can be enabled for the key. Finally, an internal note can be inserted to note the reason for this key.

Add New API Key Page