Account Panel > Billing > Invoices

The invoices tab is where all invoice receipts are located for past subscription periods.

Account Panel > Day Pass Usage

The Day Pass Usage tab tracks the number of day passes used by Occasional Agents this month, last month and the last three months. Day Passes are used for occasional agents allowing them 24-hour access to the helpdesk per pass. Occasional agents are not a part of your subscription, therefore, they require day passes to access the helpdesk.